Document Management (Imaging)
Articles
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How do I report a Document Management problem?
Report a Document Management problem using the Document Management Inquiry and Problem form. This form will generate a Call Tracker ticket and a number will be assigned.




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- 05/02/2013
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How do I resolve errors displayed in ApplicationXtender?
When importing or indexing an Adobe PDF file into ApplicationXtender for imaging purposes, the file must be created in Acrobat 8 or lower. Whether a PDF document is created by scanning or using software such as Adobe Acrobat or Microsoft Word, if the PDF file is created in Acrobat 9 or higher,...




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- 06/25/2012
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How do I update the ApplicationXtender Web Access software?
If you need assistance with this installation, contact the technical support staff person in your department or the C&IT Help Desk. Note: Administrative rights to your computer are required. Uninstall components Click Start and navigate to the Control Panel. Double click Add or Remove Programs. ...




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- 05/02/2013
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How do I use ApplicationXtender?
These job aids assist in using ApplicationXtender, the document management system at Wayne State University. You have the ability to stop/pause, rewind, and fast forward the videos using the control panel at the top of the video screen. You must have Adobe Flash installed on your system to view the...




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- 08/28/2012
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Who can use ApplicationXtender (AX) Web Access and how do I gain access to the system?
AX Web Access is available to authorized WSU employees. To gain access to the system, the business manager authorizing your access must fill out the Banner Access Request From, checking the "Imaging/Application Xtender" box and submit to the C&IT Information Security Office. Note: Your AX Web...




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- 05/02/2013
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