General Information
Articles
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What is the PC Clinic?
The PC Clinic is available exclusively for Wayne State University students, faculty and staff for personal, non-University owned computers. WSU departments that have University owned computers in need of service should contact their local technical support staff.
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- 04/04/2013
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When should I visit the PC Clinic?
Before you visit the PC Clinic, call the C&IT Help Desk at (313) 577-4778 and try to resolve your computer problem over the phone. If, after speaking with the Help Desk staff, the problem cannot be resolved you will be referred to the PC Clinic for additional assistance.
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- 04/04/2013
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What services does the PC Clinic offer and at what costs?
The PC Clinic provides free and paid computer repair services, for hardware and software issues such as, failed hard drives, virus/spyware detection and removal and connections to WSU networks. The PC Clinic will provide Front Counter computing diagnostics and repair at no charge (approx. 20...
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- 04/04/2013
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What are the PC Clinic hours and contact info?
Hours: Fall & Winter: Monday - Friday, 8:30 AM - 5 PM & Thursday, 8:30 AM - 7 PM Summer: Monday - Friday, 9 AM - 5 PM Contact Us: pcclinic@wayne.edu or (313) 577-5056 Location: Student Center Building universe IT, Suite 211, 5221 Gullen Mall
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- 04/04/2013
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When will my computer be ready for pickup from the PC Clinic?
Depending on the number and type of requests in the queue, completion of services can take three to five business days. We can give you a more accurate timeframe once your computer is checked in and evaluated at the PC Clinic. If you need your computer back by the next business day, an expedite...
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- 05/14/2013
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How do I pay for PC Clinic services?
Services are paid from a secure website via the following payment methods. Students may pay with a credit card (VISA or MasterCard only) or money order. Faculty and Staff may pay with a credit card (VISA or MasterCard only), money order, or check. NOTE: Cash is NOT accepted at the PC Clinic.
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- 05/14/2013
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Is there anything I need to bring to the PC Clinic in addition to my computer?
When you come to the PC Clinic, bring either your power cord or laptop (notebook) power adapter and all appropriate software (operating system software and/or application software). NOTE: PC Clinic personnel will only install properly licensed software. You must provide the original discs,...
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- 05/14/2013
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