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Wayne State University

Aim Higher

Basic Troubleshooting & Guidelines

Articles

  • How do I reset Windows Update components?
    To reset Windows Update components click on this link to download the Microsoft Fix it tool 50502: http://go.microsoft.com/?linkid=9665683 Run the Fix it tool and follow the steps in the wizard. Note: This Fix it tool has two modes: Default and Aggressive. You should run the wizard in Default mode...
    0.00 - 05/14/2013 - Similar Articles
  • How do I run Dell Diagnostics?
    Dell computers include a diagnostic software tool that tests your computer's hardware for errors. To run Dell Diagnostics: Restart the computer. As the computer boots, press F12 when the Dell Splash Screen appears. When the Boot menu appears, highlight the Boot to Utility Partition option, or the...
    0.00 - 03/18/2013 - Similar Articles
  • How do I run HP Diagnostics?
    HP computers include a diagnostic software tool that tests your computer's hardware for errors. To run HP Diagnostics: Restart the computer. As the computer boots, press ESC key when the HP Splash Screen appears. When the Startup menu appears, press F2 to enter System Diagnostics. System...
    0.00 - 03/18/2013 - Similar Articles
  • How do I use Windows 8?
    Wayne State DOES NOT officially support Windows 8. For more information on what Wayne State applications might run on Windows 8, see this KB article.The information below is for users of Windows 8 in general, not specific to Wayne State users.What editions are available for Windows 8? There are...
    0.00 - 03/18/2013 - Similar Articles
  • Why won’t my computer connect to the wireless networks on campus?
    There are many reasons that a computer won’t be able to connect to the Wayne State networks. You can follow these troubleshooting steps to fix some common problems. Run Windows Network Diagnostics: Click on the start button and type “Fix network” into the search barA List of...
    0.00 - 03/18/2013 - Similar Articles
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